FREE SHIPPING ON ORDERS OVER $250 USD Orseund Iris offers free ground shipping on orders $250 and above worldwide. If your order qualifies for free shipping, please select “Free Shipping” at checkout. This includes all customs and duties fees for international orders as well.
ORDER PROCESS Orseund Iris ships from Brooklyn, NY. All domestic orders and shipments to Russia will be processed and shipped via UPS Ground within 2-3 business days, pending payment authorization and verification. All international orders will be shipped via DHL Express within 2-3 business days, pending payment authorization and verification. Orseund Iris delivers worldwide.
MADE TO ORDER/PRE ORDER Some styles are made to order (each made to order product is stated on the product description of the product page). For made to order styles please expect estimated shipping to be within 1 - 2 weeks after purchase unless otherwise stated. For pre order items, please expect delivery on the date stated on the product description.
USA SHIPPING Orders will be processed within 2-3 business days upon purchase date. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via UPS Ground. Expedited shipping is available at additional cost. Please inquire via firstname.lastname@example.org.
Signature upon delivery is required on all purchases made over $500 USD. If you'd like your package to be released without a signature required, please email Orseund Iris to release your parcel without a signature.
Orseund Iris is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to Orseund Iris. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.
P.O. BOXES Please note that UPS is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
USA SHIPPING METHODS AND COSTS Domestic US orders will be shipped via UPS Ground. Expedited shipping is available at additional cost charged to the customer separately. Please inquire via email@example.com.
To estimate shipping and tax fees select state and zip code upon checkout. Orseund Iris is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
INTERNATIONAL SHIPPING International orders are orders shipped to countries other than the U.S. International orders will be shipped via DHL Express shipping unless notified otherwise. DHL typically takes 3 business days to arrive. International shipping costs vary with shipping location.
TAXES & DUTIES Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees if your order is under $250 USD. We offer free shipping including import fees for orders over $250 USD. If you refuse a shipment from Orseund Iris, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Orseund Iris.
INTERNATIONAL SHIPPING METHODS AND COSTS International orders will be shipped via DHL Express. We do not offer expedited shipping for international orders. To estimate shipping and tax fees select state and zip code upon checkout. Orseund Iris is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
EXPEDITED SHIPPING We offer expedited shipping at additional cost charged separately. Please inquire firstname.lastname@example.org We do not offer expedited shipping on international orders.